Laundry Made Easy: Our Pickup and Delivery Service
Tired of lugging laundry to and from the laundromat? Let us take care of it for you! Our convenient pickup and delivery service makes laundry day a breeze. Simply schedule a pickup, and we’ll pick up your dirty laundry and deliver it back to you freshly washed, dried, and folded.
13gal Laundry Bag Wash, Dry, and Fold – 48H Return
$25.00 /bag + $5(Service fee)
13gal Laundry Bag Wash, Dry, and Fold – 24H Return
$33.00 /bag + $5(Service fee)
Same day Available Monday – Saturday place order before 12:30PM
$40.00/bag + $5(Service fee)
Comforter – Full
$15.00 / unit +$5(Service fee)
Comforter – King
$25.00 / unit + $5(Service fee)
Comforter – Queen/Full
$20.00 / unit + $5(Service fee)
Frequently Asked Questions (FAQ):
1. What services do you offer?
We provide a range of laundry services including washing, drying, folding.
2. How do I schedule a pickup?
You can schedule a pickup through our website, or by calling our customer service. Just choose a convenient time and date, and we’ll handle the rest.
3. What areas do you serve?
We currently serve Atlanta, Decatur, and its surrounding neighborhoods.
4. What are your operating hours?
Our pickup and delivery services are available Monday through Saturday from 9 AM to 7 PM. Our customer service is available during these hours as well.
5. How do I prepare my laundry for pickup?
Please place your laundry in a 13gallon laundry bag (or regular size trash bag) and label it with your name and any special instructions. If you have items that require special care, please separate them and inform us. Please do not include any bio hazard clothing in your order.
6. What if I have a laundry bag larger than 13gallon?
We will transfer the laundry into The Muddy Laundry Room reusable bags to provide an accurate bag count.
7. What is the turnaround time?
Our standard turnaround time is 24-48 hours. For express service, we offer same-day or next-day delivery at an additional cost.
8. How do I pay for the service?
We accept all major credit cards, debit cards, and online payment methods. Payment is processed after your laundry is delivered.
9. What if I have special requests or instructions?
You can include any special requests or instructions when scheduling your pickup. Our team will do their best to accommodate your needs.
10. What happens if an item is damaged or lost?
We take great care with your laundry, but if an item is damaged or lost, please contact our customer service immediately. We will work with you to resolve the issue.
11. Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions throughout the year. Please check our website.
12. Is there a minimum order requirement?
Yes, we have a minimum order requirement of $25 per bag for pickup and delivery services.
13. How do I track my laundry status?
You can track your laundry status through our website. If you prefer, you can also contact our customer service team for updates.
14. How do I cancel or reschedule my pickup?
To cancel or reschedule your pickup, you can follow these steps:
Website:
Log in to your account.
Go to the “My Orders” or “Scheduled Pickups” section.
Select the pickup you want to cancel or reschedule.
Choose the “Cancel” or “Reschedule” option and follow the prompts.
Customer Service:
Call our customer service team during operating hours.
Provide your order details and request to cancel or reschedule.
Our team will assist you with the changes.
15. How do I contact customer service?
You can reach our customer service team via phone, email, or through the contact form on our website. We are here to help with any questions or concerns.
16. What types of businesses do you serve?
We cater to a variety of businesses including hotels, restaurants, gyms, spas, medical facilities, and corporate offices. If your business requires regular laundry services, we can help.
17. What services do you offer for businesses?
We offer comprehensive laundry services including washing, drying, folding.
18. How do I set up a business account?
To set up a business account, please contact our customer service team. We will guide you through the process, including setting up billing and scheduling regular pickups and deliveries.
19. Can I get a discount for bulk orders?
Absolutely! We offer discounts for bulk orders to our business clients. The discount rate depends on the volume and frequency of your orders. Please contact our sales team to discuss your specific needs and to get a customized quote.
